
Terms & Conditions
TERMS AND CONDITIONS
Last Updated: August 7, 2026
These Terms govern your use of CompleteDealerCare.net and your interactions with Complete Dealer Care LLC ("Complete Dealer Care," "we," "us," or "our").
ABOUT COMPLETE DEALER CARE
Complete Dealer Care LLC is an independent seller of vehicle service contracts. We market available contract options, explain coverage, answer questions, enroll eligible customers, and collect authorized payments by phone. We are not a vehicle manufacturer, dealership, insurance company, government agency, contract administrator, or obligor, and we do not claim affiliation with any such organization unless expressly stated in writing.
The administrator and obligor responsible for claims and contractual obligations are identified in each written vehicle service contract. Coverage, exclusions, limits, deductibles, waiting periods, claims procedures, cancellation rights, and other contract terms are governed by that written agreement.
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WEBSITE AND ADVERTISING INFORMATION
Website and advertising content is general marketing information. Descriptions of plans, benefits, covered components, roadside assistance, rental assistance, maintenance benefits, pricing, or payment options are summaries only and do not create or modify coverage. Actual eligibility, price, coverage, exclusions, and benefits depend on the vehicle, mileage, state, selected plan, payment arrangement, and written contract. The issued contract controls if it conflicts with a website, advertisement, quote, or verbal summary. -
QUOTE REQUESTS AND ENROLLMENT
Submitting a form or requesting a quote does not obligate you to buy, create coverage, or guarantee eligibility or price. To purchase, you must be at least 18 and legally able to contract. Enrollment may require vehicle verification, administrator or provider approval, acceptance of the written contract, successful payment, and satisfaction of applicable waiting periods or inspection requirements. Coverage begins only as stated in the issued contract. Pre-existing conditions and other items may be excluded. -
PRICES AND PAYMENTS
Prices vary based on vehicle, mileage, coverage, deductible, term, state, eligibility, and other disclosed factors. If you enroll, you authorize Complete Dealer Care and its payment processors to collect the amounts disclosed and accepted during the call and in your written payment agreement. Third-party payment processors may process payments. Failed or missed payments may delay activation or result in suspension or cancellation as provided by the contract and applicable law. -
CLAIMS AND REPAIRS
Claims are evaluated and administered by the administrator or provider identified in your contract. Repairs generally must be diagnosed and authorized before work begins. You may be responsible for deductibles, non-covered repairs, maintenance, diagnostics, taxes, or amounts exceeding contract limits. Complete Dealer Care does not control an independent administrator's claims decisions or an independent repair facility's work. -
CANCELLATION AND REFUNDS
Cancellation and refund rights are governed by the issued contract, state-specific amendments, and applicable law. Procedures, fees, claim or mileage deductions, timing, and calculations may vary. For cancellation assistance, call (800) 220-0153 or follow the instructions in your written contract. A website request does not complete a cancellation unless confirmed in writing. -
CALLS, TEXTS, AND EMAIL
When you provide contact information, you authorize us to respond to your inquiry. If you separately check a marketing-consent box and submit a request, you consent to marketing calls and texts from Complete Dealer Care regarding vehicle service contract options, including calls or messages using automated technology or an artificial or prerecorded voice. Consent is not required to purchase. Message and data rates may apply. Reply STOP to opt out of marketing texts or ask us to stop marketing calls. -
PRIVACY
Our collection, use, and disclosure of personal information are described in our Privacy Policy at CompleteDealerCare.net/privacy-policy. -
THIRD PARTIES
Independent administrators, obligors, payment processors, repair facilities, and other providers are governed by their own agreements. Complete Dealer Care is not responsible for their independent acts or decisions. Nothing here limits obligations expressly assumed by Complete Dealer Care in a separate signed agreement or rights that cannot be waived by law. -
WEBSITE USE
Use this Website only for lawful, personal purposes. Do not submit false or unauthorized information, impersonate others, interfere with the Website, introduce malware, bypass security, scrape or exploit content, or violate applicable law or others' rights. -
INTELLECTUAL PROPERTY
Website content, design, graphics, logos, and software are owned by Complete Dealer Care or its licensors and protected by law. Third-party names and marks belong to their owners and do not imply affiliation or endorsement. -
CHANGES AND GOVERNING LAW
We may update these Terms prospectively by posting a revised version and changing the Last Updated date. These Terms are governed by New Jersey law, subject to non-waivable consumer protections in your state. Terms in an issued vehicle service contract govern that contract. -
CONTACT US
Complete Dealer Care LLC
10000 Lincoln Drive East
Marlton, New Jersey 08053
Phone: (800) 220-0153
Email: sales@completedealercare.com
Website: CompleteDealerCare.net/contact-us
Complete Dealer Care markets and sells vehicle service contracts, enrolls eligible customers, and collects authorized payments. We are not a vehicle manufacturer, dealership, insurance company, contract administrator, or obligor. The administrator and obligor responsible for claims and contractual obligations are identified in each written vehicle service contract.
