Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the COMPLETE DEALER CARE LLC website and the purchase of vehicle service contracts offered through our platform.

By using this website or requesting a quote, you agree to these Terms.

1. Overview of Services

COMPLETE DEALER CARE LLC sells vehicle service contracts to consumers. These contracts are designed to help cover certain mechanical breakdowns after a manufacturer’s warranty expires.

All vehicle service contracts are provided and administered by independent third-party companies.

Coverage is not guaranteed and is subject to:

Contract terms and conditions
Coverage limits, exclusions, and requirements
Vehicle eligibility
Administrator approval

Full details are provided in the official service contract issued at the time of purchase.

2. Not Insurance / No Manufacturer Affiliation

Vehicle service contracts are not insurance policies
Complete Dealer Care LLC is not an insurer, obligor, or administrator
We are not affiliated with any vehicle manufacturer or dealership
Coverage does not replace or extend a manufacturer’s warranty

3. Website Use

By using this website, you agree to:

Provide accurate and complete information
Use the website for lawful purposes only
Not attempt to disrupt, misuse, or interfere with the website

We reserve the right to restrict access for misuse or violations.

4. Quotes & Eligibility

Any quotes provided:

Are estimates only
Are based on information you provide
Do not guarantee eligibility or coverage

Final pricing and eligibility are determined after review by the applicable third-party provider.

5. Enrollment & Activation

Coverage begins only after:

Vehicle information is verified
Payment is successfully processed
A service contract is issued and accepted by the customer and provider

Additional requirements or waiting periods may apply based on the selected contract.

6. Payments

Customers agree to:

Pay according to the selected payment plan
Maintain valid payment information
Keep billing details current

Missed or failed payments may result in cancellation of coverage.

7. Claims Process

Claims are handled and administered by the third-party contract provider
All repairs and approvals must be authorized before work begins
Supporting documentation may be required
Unauthorized repairs may not be eligible for coverage

8. Coverage Limitations

Vehicle service contracts:

Cover only specific components listed in the agreement
Do not cover all repairs or maintenance
Exclude pre-existing conditions and non-covered items

Coverage is determined solely by the terms of the contract.

9. Cancellation & Refunds

Cancellation terms are governed by the individual service contract.

Typical terms may include:

Full refund within a specified initial period (if no claims are made)
Prorated refund after the initial period, subject to claims and fees

Exact terms are defined in the purchased contract.

10. Limitation of Liability

COMPLETE DEALER CARE LLC is not responsible for:

Repairs not covered under the contract
Unauthorized repairs
Vehicle misuse, neglect, or accidents
Indirect or consequential damages

All coverage obligations are defined by the third-party service contract provider.

11. Third-Party Services

Vehicle service contracts are provided and administered by independent third-party companies.

COMPLETE DEALER CARE LLC is not responsible for:

Claims decisions
Repair facility actions
Coverage determinations made by providers

12. Intellectual Property

All website content is owned by COMPLETE DEALER CARE LLC and may not be copied or reused without permission.

13. Privacy

Your information is handled according to our Privacy Policy.

14. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.

15. Governing Law

These Terms are governed by applicable state laws. Any disputes will be handled in the appropriate legal jurisdiction.

16. Contact

For questions regarding these Terms, contact us:

📞 (800) 220-0153

10000 Lincoln Dr E STE 201

Marlton NJ 08053